PRIVACY POLICY

Motherlines Foundation Pty Ltd (ABN 88 682 775 551)

Last updated: 29-09-2025

Motherlines Foundation (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and disclose your personal information in accordance with the Privacy Act 1988 (Cth).

1. What we collect

We may collect personal information including (but not limited to):

  • Your name, email address, phone number, and mailing address.

  • Payment information when you make donations.

  • Information provided when you sign up to our newsletter, attend events, or contact us.

  • Any other information you choose to provide.

2. How we collect information

We may collect personal information when you:

  • Donate to us online, in person or by mail.

  • Subscribe to our newsletter or updates.

  • Contact us by email, phone, or through our website.

  • Participate in our programs, surveys or events.

3. How we use your information

We use your personal information to:

  • Process donations and issue receipts.

  • Communicate with you about our work, events and campaigns.

  • Respond to enquiries and provide support.

  • Comply with our legal obligations.

4. Disclosure of your information

We may share your information with:

  • Service providers who assist with payment processing, website hosting, or communication services.

  • Regulators or authorities where required by law.
    We do not sell or rent your personal information.

5. Security and storage

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access. However, no system is completely secure, and we cannot guarantee the security of your information.

6. Access and correction

You may request access to, or correction of, your personal information at any time by contacting us at info@motherlines.org

7. Cookies and website analytics

Our website may use cookies and third-party analytics tools to improve user experience. You can adjust your browser settings to refuse cookies.

8. Overseas disclosure

We generally do not disclose personal information overseas. If we do, we will take steps to ensure it is protected.

9. Contact us

If you have questions about this Privacy Policy or wish to make a complaint, please contact us:
Motherlines Foundation Pty Ltd
Email: info@motherlines.org
Address: 22 Foothills Rd, Austinmer, NSW 2515